🧭 Mission
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💡 To make a contribution to the world by providing solutions with ease of access.
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It may just be an auto glass company but our team works to improve our systems and operations in the way a technology company internalizes process improvements and quality assurance.
- The light is at the end of the tunnel. The tunnel is still under construction.
🔭 Vision
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💡 It is not what you deserve, but what you earn!
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Express Auto Glass will achieve scalability through sustainability!
- Through multiple locations, we will create employment opportunities, set a new motto for performance and pro forma by fixing peoples windshields.
- Express Auto Glass does not mark up the cost of materials. We will continue to incorporate a fixed labor rate contingent on location which is set and agreed upon by our team members.
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👌🏼 More importantly, we will use a Net Promoter Score as a brand, not as a local provider.
- Currently, Yelp and Google Reviews dictates the SEO scoring for a company’s reputability based on in-person interaction.
- Express Auto Glass will consider in-person interactions but with a level of transparency which is currently not offered by Yelp.
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⚠️ FY2021 Q4 | Express Auto Glass launched our new Customer Satisfaction Survey now available at bottom of linktr.ee/eagreviews
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→ Up Next: Imbed and start relying on NPS score while maintaining a high classifieds rating (Yelp/Google)
⚖️ Values
→ Move with urgency and focus